Real recorded calls
Real recordingTwo live calls: Jess answers. Rob calls out (coming soon).
Jess and Rob are AI assistants built in gnr8, talking with our founder Rick.
Nothing has been re-recorded. We only trimmed each call for length.
gnr8 / Assistants
AI assistants for small business
Assistants that answer, follow up and help your customers, so you don't have to.
Your own Australian number and an Australian voice. Someone picks up every call, day or night, takes the details and texts you what matters. You say how it works. It does it your way.
An add-on to a paid gnr8 plan. Answering within 1 business day.
What happens when you're on a job
- The phone rings, your assistant picks up.
- It gets the name, number and what the job is.
- Urgent ones come straight through to your mobile.
- Everything else is on your list when you knock off.
Why it matters
A slow reply costs you the job
45%
of Australian construction businesses say they have lost work because they replied too slowly.
Survey of 1,000+ Australian small businesses for OpenAI, reported by Dynamic Business, 2026
Nearly 7x
Firms that contacted a new enquiry within an hour were nearly seven times as likely to qualify it as firms that waited an hour longer.
Harvard Business Review research, reported by SmartCompany, 2011
97%
of people read reviews when they look for a local business (US survey of 1,002 adults).
Google says reviews help decide who shows up in local search. Your assistant can ask happy customers for one Coming soon "More reviews and positive ratings can help your business's local ranking." Google Business Profile Help
Sample calls
Hear them work
Press play on the featured call to hear two real recordings. The six example calls below are being recorded now.
Receptionist
Urgent job
Burst pipe at 9pm. Dave's Plumbing. The caller has a burst pipe at 9pm. The receptionist takes the name, address and details, flags it urgent and texts Dave straight away.
Live now
You set the rules. Urgent calls can go straight to your mobile.
Receptionist
Price shopper
Caller asks how much for a hot water system. A caller rings around for prices. The receptionist handles the question the way you told her to.
Listen to the end. The caller asks if she's AI.
Live now
You set the rules. Give your receptionist a price list to work from, or tell her never to give prices.
Support line
Smoke from the fireplace
Smoke comes out of the closed door. Hearth & Home Fireplaces (made-up business). The assistant talks the caller through replacing the rope door seal, which they can buy at a hardware store or the online shop, then says "I'll text you a link with the steps".
Live now
It answers from your own instructions and product info.
Quoting assistant
Web enquiry callback
Calls back a web enquiry and books a quote visit. Rob the electrician gets a web enquiry overnight. The assistant rings the customer back and books a quote visit.
Coming soon
You set the rules. You choose when it calls and what it can promise.
After-hours message
Message taken
Takes a message when you're closed. A call comes in after you've shut. The assistant takes the message and the job details and has it on your list by morning.
Proposed
You set the rules. Set your hours and what happens after them.
Follow-up
Quote sent, no reply
Checks in on a quote you sent. A week after you send a quote, the assistant rings to ask if the customer has questions.
Coming soonProposed
You set the rules. You decide who gets a call and when.
Sample calls are examples made for this page. Business names are made up. The faces are assistant avatars made with AI, not photos of real staff.
How we stack up
gnr8 assistants vs typical AI answering services
Dated and checked against public pages. If we can't back a line up, it comes out.
| What you get | gnr8 | Most others |
|---|---|---|
| Setup fee | None | Some charge A$199 to A$990+ to set up 3 of 7 charge one |
| Texts to callers | Booking link texted, included | Usually an add-on or capped 3 of 7 charge extra or cap |
| Test calls before going live | Automated checks on every new assistant | Most mention a test call you make yourself 5 of 7 mention a test call. None state automated checks. |
| Tell callers it's AI | Your choice, in the greeting | Few mention it 2 of 7 |
| Hear and choose the voice | Pick name, voice and accent, hear it first | Few let you hear it first 2 of 7 |
| Urgent-first call list | Urgent first, snooze, read the call | None we found 0 of 7 |
| Helpline mode (talks customers through how-to fixes) | Yes, from your own instructions | None we found 0 of 7 |
| Part of a full marketing platform | Optional. Add posts, ads and website checks any time. Your assistant works on its own. | None we found 0 of 7 |
| Outbound follow-up calls | Coming soon | Usually extra or top plan only 3 of 4 that offer it |
Checked against 7 Australian and global AI answering services on 30 Oct 2026. Based on their public websites.
Your business, your rules
What you get, what you control
$
Prices or no pricesGive her a price list to work from, or tell her never to give prices.
!
Urgent goes to your mobileTick it, add your number, and urgent calls ring through to you.
Aa
Name, voice and accentPick them yourself and hear them before anyone rings.
@
Email follow-ups Coming soonYour assistant emails your existing customers too: quote follow-ups, reminders and review asks, in your words.
AI
Tell callers it's AI, or notYour choice: say it in the greeting, or only if a caller asks.
Add an AI assistant
Assistant plans
Your own Australian number. Add one to any gnr8 plan. All prices in AUD, plus GST.
| What you get | Receptionist | Receptionist + Outbound Coming soon | Full Team Coming soon |
|---|---|---|---|
| Price a month, plus GST | A$99 + GST a month | Coming soon, pricing TBA | Coming soon, pricing TBA |
| Minutes a month | 150 | 350 | 700 |
| Texts a month | 100 | 200 | 400 |
| Receptionists | 1 | 1 | 2 |
| Follow-up callers Coming soon | 0 | 1 | 3 |
| Schedules Coming soon | No | No | Yes |
| Email follow-ups | Coming soon | Coming soon | Coming soon |
| Extra minute rate | A$0.60 | TBA | TBA |
| Extra text | A$0.12 | A$0.12 | A$0.12 |
| Extra number | A$15/month | A$15/month | A$15/month |
| Extra receptionist | A$99 once | A$99 once | A$99 once |
| Extra follow-up caller Coming soon | TBA | TBA | TBA |
| Pro bonus Coming soon | 2 follow-up assistants set up free, 100 bonus minutes a month, best per-minute rate. | ||
Outbound is coming soon: quote follow-up, appointment confirmation, review request and job-data calls. Email follow-ups to your existing customers are coming soon too. The receptionist is available now. No setup fee. Answering within 1 business day.
Let the phone ring. We've got it.
A$99 + GST a month on top of your gnr8 plan. No setup fee.
How you sign up
Four steps. You pick your plan after you make your account.
-
1
Make your account
Your email, your business website and a password. One trial for each business.
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2
Choose your plan
Tick what you want to do and gnr8 shows the plan that fits. Compare them side by side.
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3
Add your card
Needed to start the 3-day trial. Nothing is charged if you cancel before day 3.
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4
Make your first one
gnr8 learns your brand from your website, then you pick what to make.